Cancellations, Refunds & Substitutions

We understand that occasionally other responsibilities or personal obligations prevent you from attending a meeting for which you have registered. If you find that you will not be able to attend the meeting, we encourage you to send a substitute. Substitutions can be made at any time, even on-site at the conference. If you find it necessary to cancel after you have already paid, we can refund your conference fee minus a $50 processing fee. To provide cancellation notice and request a refund, please send a letter to: Helen Schneider Lemay, COS 2009, 5400 Bosque Boulevard, Suite 680, Waco, Texas 76710-4446, fax your request to 254-776-3767, or e-mail the information to helens@sgmeet.com.